Tikio: support ticketing for our clients
Tikio is the support portal for Information Kinetics software clients. Log a request or report an issue in seconds, then follow it from the moment it’s raised to the moment it’s resolved. No chasing emails, no lost requests.
What you can do in Tikio
- Log requests in seconds: a clean, simple interface for raising requests and reporting issues
- Track progress in real time: see the status of every ticket, from logging through to completion
- Full team visibility: everyone on your team can see what’s been logged, for clear accountability
- Everything in one place: all communication about a request stays with its ticket
Log in to Tikio
Existing clients can log in to raise and track support tickets.
Need access for a new team member? Contact us or email hello@ik.io.