Tikio · For our clients

Support ticketing for our clients

Tikio is the support portal for Information Kinetics software clients. Log a request or report an issue in seconds, then follow it from the moment it’s raised to the moment it’s resolved. No chasing emails, no lost requests.

Tikio ticket list showing ticket numbers, categories, status and priority

What you can do in Tikio

Every request, tracked to resolution

Log requests in secondsA clean, simple interface for raising requests and reporting issues.

Track progress in real timeSee the status of every ticket, from logging through to completion.

Full team visibilityEveryone on your team can see what’s been logged, for clear accountability.

Everything in one placeAll communication about a request stays with its ticket.

Need access for a new team member?

Existing clients can log in to raise and track support tickets. Contact us to add someone to your team.